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Refunds & Terms

All bookings do require full payment up front to reserve your event. If you need to cancel your reservation for any reason, you may do so up to 15 days before the reserved date/time for a FULL refund (less any payment processing fees). 


If you cancel within 14 days or less of your event, you are eligible for a refund in the amount of 75% of your purchase. Cancellations made within 24 hours of your scheduled event are NOT refundable. 


At VIP 360, we will always do our best to accommodate your needs and work with your specific situation. Customer satisfaction is our highest priority!

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